Terms of service
Legal Information & Notices
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Cozy Glow, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
You may use information on Cozy Glow products and services (such as data sheets, knowledge base articles, and similar materials) purposely made available by Cozy Glow for downloading from the Site, provided that you:
1. not remove any proprietary notice language in all copies of such documents,
2. use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media,
3. make no modifications to any such information, and
4. not make any additional representations or warranties relating to such documents.
Your Use of the Site
You may not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. Cozy Glow reserves the right to bar any such activity.
You may not attempt to gain unauthorised access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Cozy Glow server, or to any of the services offered on or through the Site, by hacking, password "mining" or any other illegitimate means.
You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication methods on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of Cozy Glow, including any Cozy Glow account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.
You agree that you will not take any action the imposes an unreasonable or disproportionately large load on the infrastructure of the Site or Cozy Glow's systems or networks connected to the Site or to Cozy Glow.
You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person's use of the Site.
You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Cozy Glow on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
Purchases; Other Terms & Conditions
Cozy Glow's obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be constructed to alter such agreements.
Cozy Glow may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and Cozy Glow makes no commitment to update the materials on the Site with respect to such products and services.
The following terms also govern and apply to your use of the Site, and they are incorporated herein by this reference:
- Guidelines for Using Cozy Glow Trademarks & Copyrights
- Rights & Permissions
- Claims of Copyright Infringement
- Counterfeit Products
- Cozy Glow's Unsolicited Idea Submission Policy
- Legal Contacts
Each of these policies may be changed from time to time and are effective immediately upon posting such changes on the Site.
Accounts, Passwords & Security
Certain features or services offered on or through the Site may require you to open an account (including setting up a Cozy Glow ID and password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify Cozy Glow immediately of any unauthorised use of your account or password, or any other breach of security. You may be held liable for losses incurred by Cozy Glow or any other user of or visitor to the Site due to someone else using your Cozy Glow ID, password or accoutn as a result of your failing to keep your account information secure and confidential.
You may not use anyone else's Cozy Glow ID, password or account at any time without the express permission and consent of the holder of that Cozy Glow ID, password or account. Cozy Glow cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
Links to Other Site and to the Cozy Glow Site
This Site may contain links to other independent third-party Web sites ("Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under Cozy Glow's control, and Cozy Glow is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.
COZY GLOW DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. COZY GLOW CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. COZY GLOW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT AND MERCHANTABILITY. COZY GLOW DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND / OR ANY COZY GLOW SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST COZY GLOW FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.
The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorised access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
Cozy Glow reserves the right to do any of the following, at any time, without notice:
1. to modify, suspent or terminate operation of or access to the Site, or any portion of the Site, for any reason;
2. to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and
3. to interrupt the operation of the Site, or any portion of the Site, as necessary to perfomr routine or non-routine maintenance, error correction, or other changes.
Limitation of Liability
Except where prohibited by law, in no event will Cozy Glow be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Cozy Glow has been advised of the possibility of such damages.
1. the total of any subscription or similar fees with respect to any service or feature of or on the Site paid in the six months prior to the date of the inital claim made against Cozy Glow (but not including the purchase price for any Cozy Glow products or any support program), or
Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.
You agree to indemnify and hold Cozy Glow, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys' fees), made against Cozy Glow by any third party due to or arising out of or in connection with your use of the Site.
Cozy Glow may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Cozy Glow's rights or property, or the rights or property of visitors to or users of the Site, including Cozy Glow's customers. Cozy Glow reserves the right at all times to disclose any information the Cozy Glow deems necessary to comply with any applicable law, regulation, legal process or governmental request. Cozy Glow also may disclose your information when Cozy Glow determines that applicable law required or permits such disclosure, including exchanging information with other companies and organisation for fraud protection purposes.
You acknowledge and agree that Cozy Glow may preserve any transmittal or communication by you with Cozy Glow through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or Cozy Glow determines that such preservation or disclosure is reasonably necessary to:
1. comply with legal process,
3. respond to claims that any such data violates the rights of others, or
4. protect the rights, property or personal safety of Cozy Glow, its employees, users of or visitors to the Site, and the public.
You agree that Cozy Glow may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to):
1. requests by law enforcement or other government agencies,
2. a request by you (self-initiated account deletions),
3. discontinuance or material modification of the Site or any service offered on or through the Site, or
4. unexpected technical issues or problems.
Governing Law; Dispute Resolution
Void Where Prohibited
Cozy Glow administers and operates the cozyglow.co.uk Site from its location in Croydon, UK; other Cozy Glow sites may be administered and operated from various locations outside the United Kingdom. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United Kingdom. Cozy Glow reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside the United Kingdom, you do so on your own initiative and you are solely responsible for complying with applicable local laws.
You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including without limitation United Kingdom export laws and regulations.
Cozy Glow provides access to Cozy Glow international data and, therefore, may contain references or cross references to Cozy Glow products, programs and services that are not announced in your country. Such reference does not imply that Cozy Glow in your country intends to announce such products, programs or services.
Feedback & Information
Any feedback you provide at this site shall be deemed to be non-confidential. Cozy Glow shall be free to use such information on an unrestricted basis.
The information contained in this web site is subject to change without notice.
Copyright © 2015 - 2018 Cozy Glow Ltd. All rights reserved.
Cozy Glow Ltd. Cozy Glow Home, 160 Brighton Road, Coulsdon, CR5 2NE, UK.
Updated by the Cozy Glow Legal Team on 22 May 2018